Intelligent Refunds to
Grow Your
Business Trust.
Easy and fast refund resolution that saves your customers' trust wherever you operate — resolved in under 4 business hours.
Account required. To submit or track a refund, please create a free account or sign in.
Evelyn
Ready to submit a refund request?
A free account lets you submit requests, upload evidence, and track every update in real time.
New to ResolveIQ?
Create a free account in under a minute. No credit card required.
- Submit refund requests
- Upload evidence & receipts
- Real-time status tracking
- Email & SMS notifications
Already have an account?
Sign in to access your dashboard and pick up right where you left off.
- View all your refund requests
- Check SLA countdowns
- Download refund receipts
- Appeal rejected decisions
Everything you need in one platform
Built for speed, designed for trust.
Lightning Fast
Automated rule engine resolves most requests in under 4 hours.
Full Transparency
Every status change is logged. You always know where your refund stands.
Bank-Grade Security
PCI-DSS Level 1. Card data never stored. GDPR compliant by design.
Smart Analytics
Real-time dashboards help understand and reduce refund delays.
Instant Notifications
Email, SMS, and in-app alerts at every stage.
Role-Based Access
Super Admin, Finance Manager, Support Agent, Auditor — granular permissions.
How ResolveIQ Works
Four steps from request to resolution.
Create an Account
Register free in under a minute. Verify your email to unlock full access.
Find Your Order
Enter your order ID or email to instantly locate the transaction.
Submit Your Claim
Choose a reason, add a description, and attach supporting evidence.
Track & Receive
Monitor progress in real-time and receive your refund to the original payment method.
Trusted by thousands
"My refund was processed in under 3 hours. The live tracker kept me updated every step."
"Uploading my invoice took 30 seconds. Full confirmation the same afternoon."
"After a cancelled flight I submitted a claim in minutes. Resolved in 4 hours."
Ready to submit your refund request?
Create a free account in seconds and experience fast, fair, transparent resolutions.